× Help Forum English

[SOLVED: wrong Pro ID] Update from 3.3.8 pro to 3.5.3 failed

Start
Prev
1
Next
End

Skipper
Topic Author
Senior Member

11 years 6 months ago - 11 years 6 months ago #9907 by Skipper

[SOLVED: wrong Pro ID] Update from 3.3.8 pro to 3.5.3 failed was created by Skipper

Hi Cyril,
I'm using a pro key live time and tried to update from v. 3.3.8 to 3.5.5.
Update failed:

Warnung

JInstaller: :Install: Die XML-Installationsdatei konnte nicht gefunden werden.
Nachricht (couldn't find XML-installation file)

Falscher Aktualisierungspakettyp. Die Aktualisierung kann nicht durchgeführt werden.
wrong package typ

No connect by direct update-url( code 403)
What can I do?
regards
skipper

Last edit: 11 years 6 months ago by Lyr!C.

Please Log in or Create an account to join the conversation.

Lyr!C
Administrator
Lead Developer

11 years 6 months ago #9933 by Lyr!C

Replied by Lyr!C on topic Update from 3.3.8 pro to 3.5.8 failed

Hello,

I think you mean update to 3.5.3 ;-)

You have a pro version, so please use the ticket pro support for a faster reply ;-)

pro.joomlic.com

The reason is that your Pro options for updates are not well set.
Better to open a ticket, so that i will point you where to find when logged-in pro website, the needed key for update of the pro version ;-)

Regards,
Cyril

Latest version : iCagenda 4.0.17 Joomla! 4 > Joomla! 6
We recommend every user to keep iCagenda updated.
Support for iCagenda version 3.9 (the final version compatible with Joomla 3) ended on October 13, 2026
Extended security support for the iCagenda PRO 3.9 version until October 13, 2027 (to benefit from this extended support, you must have a Pro subscription: www.joomlic.com/extensions/icagenda)
Don't forget to have your Joomla!® up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .