× Help Forum English

[SOLVED: wrong Pro ID] Update from 3.3.8 pro to 3.5.3 failed

Start
Prev
1
Next
End

Skipper
Topic Author
Senior Member

9 years 9 months ago - 9 years 9 months ago #9907 by Skipper

[SOLVED: wrong Pro ID] Update from 3.3.8 pro to 3.5.3 failed was created by Skipper

Hi Cyril,
I'm using a pro key live time and tried to update from v. 3.3.8 to 3.5.5.
Update failed:

Warnung

JInstaller: :Install: Die XML-Installationsdatei konnte nicht gefunden werden.
Nachricht (couldn't find XML-installation file)

Falscher Aktualisierungspakettyp. Die Aktualisierung kann nicht durchgeführt werden.
wrong package typ

No connect by direct update-url( code 403)
What can I do?
regards
skipper

Last edit: 9 years 9 months ago by Lyr!C.

Please Log in or Create an account to join the conversation.

Lyr!C
Administrator
Lead Developer

9 years 9 months ago #9933 by Lyr!C

Replied by Lyr!C on topic Update from 3.3.8 pro to 3.5.8 failed

Hello,

I think you mean update to 3.5.3 ;-)

You have a pro version, so please use the ticket pro support for a faster reply ;-)

pro.joomlic.com

The reason is that your Pro options for updates are not well set.
Better to open a ticket, so that i will point you where to find when logged-in pro website, the needed key for update of the pro version ;-)

Regards,
Cyril

Latest version : iCagenda 3.9.8
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .