× Help Forum English

Missing automatic e-mail when uploading an event

Start
Prev
1
Next
End

euevents
Topic Author
Active Member

8 years 7 months ago #15485 by euevents

Missing automatic e-mail when uploading an event was created by euevents

The creation of new users works smoothly, BUT administrator does not receive the notification e-mail and neither does the user with its confirmation.

These are the error messages:
SMTP connect failed github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
An error was encountered while sending the registration email. A message has been sent to the administrator of this site.

Thank you, Cyril!

Please Log in or Create an account to join the conversation.

Lyr!C
Administrator
Lead Developer

8 years 7 months ago #15488 by Lyr!C

Replied by Lyr!C on topic Missing automatic e-mail when uploading an event

Hello,

That means an error somewhere in option...

Check if site email (global joomla configuration) is ok (you have a test button there for testing).

If ok, so then, check in iCagenda options > registration tab (if for example, not a error in custom emails options, or elsewhere...

Best regards,
Cyril

Latest version : iCagenda 4.0.17 Joomla! 4 > Joomla! 6
We recommend every user to keep iCagenda updated.
Support for iCagenda version 3.9 (the final version compatible with Joomla 3) ended on October 13, 2026
Extended security support for the iCagenda PRO 3.9 version until October 13, 2027 (to benefit from this extended support, you must have a Pro subscription: www.joomlic.com/extensions/icagenda)
Don't forget to have your Joomla!® up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

Please Log in or Create an account to join the conversation.

euevents
Topic Author
Active Member

8 years 7 months ago #15493 by euevents

Replied by euevents on topic Missing automatic e-mail when uploading an event

Thanks a lot!

First things first, it says the test mail could not be sent! What now?

S.

Please Log in or Create an account to join the conversation.

euevents
Topic Author
Active Member

8 years 7 months ago #15494 by euevents

Replied by euevents on topic Missing automatic e-mail when uploading an event

PS. SMTP mail different than "from mail" field

Please Log in or Create an account to join the conversation.

euevents
Topic Author
Active Member

8 years 7 months ago #15495 by euevents

Replied by euevents on topic Missing automatic e-mail when uploading an event

Again this message:
SMTP connect failed github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

Please Log in or Create an account to join the conversation.

Lyr!C
Administrator
Lead Developer

8 years 7 months ago #15498 by Lyr!C

Replied by Lyr!C on topic Missing automatic e-mail when uploading an event

First things first, it says the test mail could not be sent! What now?

hello,

So, if i have understood, the "Test" button in the global configuration of Joomla is not working ?

If yes, this is your joomla sender email which is not correctly set. Try testing with PHPMailer instead of SMTP

Regards,
Cyril

Please Log in or Create an account to join the conversation.

euevents
Topic Author
Active Member

8 years 7 months ago #15499 by euevents

Replied by euevents on topic Missing automatic e-mail when uploading an event

Thanks! Also PHP mailer does not seem to work, although this time I receive a positive message, no e-mail is arriving.

Please Log in or Create an account to join the conversation.

Lyr!C
Administrator
Lead Developer

8 years 7 months ago #15502 by Lyr!C

Replied by Lyr!C on topic Missing automatic e-mail when uploading an event

Are you on localhost ?

If yes, PHPMailer does not work on localhost.

If your on a server, so you should contact your Hoster or/and check Joomla docs if any information on why it's not working on your server (i can not say anymore the reason... related to Joomla/server/mail issue).

Best regards,
Cyril

Please Log in or Create an account to join the conversation.

Start
Prev
1
Next
End

Moderators: Lyr!C

Time to create page: 0.047 seconds

Forum

Missing automatic e-mail when uploading an event

Legal

Follow Us