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Problem with Frontend Submission of Events

  • Zorgan
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11 years 3 weeks ago #8080 by Zorgan
Problem with Frontend Submission of Events was created by Zorgan
Hi,

on my page it doesn't work to create events on the frontpage.
So everything is set up, you can access the page and fill in all the details of the event.
But as soon as you click on "Submit the event" the errors start.

First I had a 404 - page not found. I could fix this by deactivating the SEF in Joomla after I found a topic about that in the forums here.
But now I get a 404 - article not found.
I'm not sure were to begin looking for a solution, so I hope to get help here.

Best,
Zorgan

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  • Lyr!C
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11 years 2 weeks ago #8119 by Lyr!C
Replied by Lyr!C on topic Problem with Frontend Submission of Events
Hello,

First make sure you are in the latest version of iCagenda (3.3.8 for the free version) and that your joomla is updated (2.5.27 or 3.3.6)

Then, could you provide an online link to the submission form, so that i can test it ?

Best Regards,
Cyril
Latest version : iCagenda 3.9.14
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

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11 years 2 weeks ago #8157 by Zorgan
Replied by Zorgan on topic Problem with Frontend Submission of Events
Joomla is on Version 3.3.6,
iCagenda on 3.3.8 pro.

How can I send you the Link and Login - Details?
Didn't find a PN system or Email.

Thanks!

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  • Lyr!C
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11 years 1 week ago #8170 by Lyr!C
Replied by Lyr!C on topic Problem with Frontend Submission of Events
Hi!

With your Pro Account, you have an access at Pro website for advanced support : pro.joomlic.com/en/support

;-)
Latest version : iCagenda 3.9.14
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

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  • Zorgan
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11 years 1 week ago #8201 by Zorgan
Replied by Zorgan on topic Problem with Frontend Submission of Events
I just realized, the Pro Version is older than one year now, which means we can't use the Pro Support.

So how can we go on with this?
Still need to send you the login data for the site if you want to have look.

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11 years 4 days ago #8228 by Lyr!C
Replied by Lyr!C on topic Problem with Frontend Submission of Events

Zorgan wrote: I just realized, the Pro Version is older than one year now, which means we can't use the Pro Support.

So how can we go on with this?
Still need to send you the login data for the site if you want to have look.


Send me the link by email at info(at)joomlic.com if you want to keep it private, and i will answer on the forum ;-)

Cyril
Latest version : iCagenda 3.9.14
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

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10 years 10 months ago #8514 by Lyr!C
Replied by Lyr!C on topic Problem with Frontend Submission of Events
Hello,

Sorry, didn't get your email in the correct box...

So, i have tested, and it seems that article with id = 1 or the menu with id = 156 doesn't exist, or is not published.

I think it is the reason of the issue.
Check the menu, and if ok, check the article ;-)

Best Regards,
Cyril
Latest version : iCagenda 3.9.14
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

File Attachment:

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10 years 10 months ago #8528 by Zorgan
Replied by Zorgan on topic Problem with Frontend Submission of Events
Thank you for looking into it.
Unfortunately this doesn't seem to be the problem.
Both the article and the menu are published. Might it be due to user groups and permissions?

Lyr!C wrote: Hello,

Sorry, didn't get your email in the correct box...

So, i have tested, and it seems that article with id = 1 or the menu with id = 156 doesn't exist, or is not published.

I think it is the reason of the issue.
Check the menu, and if ok, check the article ;-)

Best Regards,
Cyril

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10 years 10 months ago #8534 by Lyr!C
Replied by Lyr!C on topic Problem with Frontend Submission of Events

Might it be due to user groups and permissions?


I don't think about redirection after submission... But as this is a strange issue, it's not always easy to know.

Could you attached screen shot of your "Submit an event" tab global settings and your menu "iCagenda Option" tab settings ?

And, what is the access level set for the menu ?

Cyril
Latest version : iCagenda 3.9.14
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

File Attachment:

Please Log in or Create an account to join the conversation.

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