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Blank screen on the event page in the back end!!

  • surfchilled
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10 years 2 months ago #8214 by surfchilled
Hi,

We've been using Icagenda for a while now with no problems but now I can't access the admin event page. It just comes up blank.

Help please!!!

Gary

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  • Lyr!C
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10 years 2 months ago #8232 by Lyr!C
Hello,

Which page do you mean ?

All admin page of iCagenda component ? Or only one (event edit?) ?

Does your joomla updated ? And which version if not ?

Best Regards,
Cyril

Latest version : iCagenda 3.9.8
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

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10 years 2 months ago #8247 by surfchilled
Replied by surfchilled on topic Blank screen on the event page in the back end!!
All other pages from the control panel work find it's just the events page (to see a list of events and edit them).

We are up to date with Joomla on version 3.3.6

kind regards

Gary

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  • Lyr!C
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10 years 2 months ago #8251 by Lyr!C
Ok!

So, go in the global options of iCagenda, then General Settings tab, and there, turn off Thumbnail Generator and save and close.

Go to Events management, so see if issue solved.

If yes, that means that one picture is giving problem when trying to generate the thumbnails.
If you can, it would be useful to be able to find which one, as if i can check the picture with error, i can add a function to detect it if possible.

But, i have another request : turn on the error reporting in global configuration of Joomla, and set it to development.
Then, go to events list, and see if an error message or notice.

Thank you!
Cyril

Latest version : iCagenda 3.9.8
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

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