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[SOLVED] Description not saved

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gregseth
Topic Author
New Member

4 years 2 months ago - 4 years 1 month ago #17148 by gregseth

[SOLVED] Description not saved was created by gregseth

When I create an event the « description » field of the « description » tab is not saved. Worse, if I edit an event, the content is deleted, even if I did not open the « description » tab.
This is a recent behavior, it has been working fine until now.

Last edit: 4 years 1 month ago by Lyr!C. Reason: [SOLVED]

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Lyr!C
Administrator
Lead Developer

4 years 2 months ago #17159 by Lyr!C

Replied by Lyr!C on topic Description not saved

Hello,

Which editor do you use?

Could you try with another one such as Joomla core one?

Best regards,
Cyril

Latest version : iCagenda 3.9.7
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

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gregseth
Topic Author
New Member

4 years 2 months ago #17164 by gregseth

Replied by gregseth on topic Description not saved

Hi,

I'm not sure what you are talking about. I've tried changing the setting in System > Config > Site > Default editor, but it has no effect. How can I tell?

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Lyr!C
Administrator
Lead Developer

4 years 2 months ago #17168 by Lyr!C

Replied by Lyr!C on topic Description not saved

Hello,

You have an extension (editor, button editor, plugin content/system...) that may modify content editor on saving.

Check about all other extensions installed.

And which editor used?

Do you have a screenshot of your description editor?

Best regards,
Cyril

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gregseth
Topic Author
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4 years 2 months ago #17176 by gregseth

Replied by gregseth on topic Description not saved

It was working fine. I did not install any new plugin since it was working (but it might be an update of an existing one).

Here's a screenshot of the editor:

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Lyr!C
Administrator
Lead Developer

4 years 1 month ago #17200 by Lyr!C

Replied by Lyr!C on topic Description not saved

Hello,

Sorry for slow response, but try with core editor TinyMCE as default in your Joomla global configuration.

Best regards,
Cyril

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gregseth
Topic Author
New Member

4 years 1 month ago #17202 by gregseth

Replied by gregseth on topic Description not saved

In the mean time I did some investigations. The editor in the capture is AcyEditor, coming with the AcyMailing plugin, and yes, changing it to another one such as TinyMCE or JCE does solve the problem.
That being said, !Cagenda is the only place where it has this behavior, and there may be something to investigate here.

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