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[SOLVED] Error when trying to install Update 2.1.8

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CMC
Topic Author
New Member

11 years 1 week ago - 10 years 11 months ago #3610 by CMC

[SOLVED] Error when trying to install Update 2.1.8 was created by CMC

Copy failed

JInstaller: :Install: Failed to copy file 

/xxx/xxx/xxx/xxx/xxx/tmp/com_icagenda_update/iCagenda_2.1.8/site/index.html to 
/xxx/xxx/xxx/xxx/xxx/components/com_icagenda/index.html

I get this error, not sure what's wrong, i have updated realier without any problems,.

I'm running version 2.1.5 of ICAgenda

Last edit: 10 years 11 months ago by Lyr!C. Reason: [SOLVED]

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Lyr!C
Administrator
Lead Developer

11 years 1 week ago #3611 by Lyr!C

Replied by Lyr!C on topic Error when trying to install Update 2.1.8

Do you have try update from the component ? (do you have refresh info before ?)

If trouble, maybe try to install 2.1.8 via Joomla extension manager.

Latest version : iCagenda 3.9.3
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

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CMC
Topic Author
New Member

11 years 1 week ago #3615 by CMC

Replied by CMC on topic Error when trying to install Update 2.1.8

I have tried to update both ways. same error

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Lyr!C
Administrator
Lead Developer

11 years 1 week ago #3616 by Lyr!C

Replied by Lyr!C on topic Error when trying to install Update 2.1.8

You have a problem of permission on your temp folder.

Try to check it via ftp, and to empty files inside it.

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CMC
Topic Author
New Member

11 years 1 week ago #3617 by CMC

Replied by CMC on topic Error when trying to install Update 2.1.8

Just emptied temp folder, and cheked permissions (set to 777)

same error

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Lyr!C
Administrator
Lead Developer

11 years 1 week ago #3621 by Lyr!C

Replied by Lyr!C on topic Error when trying to install Update 2.1.8

CMC wrote: Just emptied temp folder, and cheked permissions (set to 777)

same error

Set to 755 for folder ;-)

(but no change about test)

Maybe it is a version cache problem of joomla...

Can you try to install 2.1.9 available since yesterday? (try it via Joomla manager)

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CMC
Topic Author
New Member

10 years 11 months ago #3749 by CMC

Replied by CMC on topic Error when trying to install Update 2.1.8

Hi again, Sorry i didn't reply earlier but have been out of town.

I just now tried to update to the newestm 2.1.11 and i get the same error.

I changed the permissions to 755 on the temp folder and emptied it as well. but same problem.

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CMC
Topic Author
New Member

10 years 11 months ago #3751 by CMC

Replied by CMC on topic Error when trying to install Update 2.1.8

Just did a quick test, for some reason i can't change permissions om the files on my site anymore. and i'm positive that is the cause of all my problems, when i try to delete some files via ftp i dont have permission it says. i have opened a support ticket with my host provider.

i will get back when its sorted.

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CMC
Topic Author
New Member

10 years 11 months ago #3752 by CMC

Replied by CMC on topic Error when trying to install Update 2.1.8

Problem Solved on my end.

It turned out that my host had updated the core files in their hosting system so all files newer than 19/4 2013 had the permissions reset to default, thus nothing is editable outside user login.

Ran a CHOWD and changed to 755 655 and now it all works as it should.

Greets