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iCagenda
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[SOLVED] Timeout when submitting registration with confirmation Emails enabled
[SOLVED] Timeout when submitting registration with confirmation Emails enabled
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mattl59
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5 days 11 hours ago - 1 day 3 hours ago #18974
by mattl59
Testing iCagenda 4.02 (free version) on top of Joomla 5.4.1. and PHP 8.4.17.
The environment which has been upgraded from Jooml 4 works fine as long as I keep confirmation Emails to both, Admin and registering user, switched OFF.
As soon as I enable one of these mail functions in the backend the registration process gets stuck after submission and ends with this frontend message:
EDIT: image was not properly uploaded, so not visible to public, only moderator
The long cryptic identifier in the last line differs during my tests.
However, a correct booking entry is created and after some delay the (customized) confirmation Email is sent to the registrant, not to the admin though.
On Joomla 4 emails worked fine. The Joomla 5 Logs do not show entries that may help.
Has anyone hints how to further track / fix this issue?
Last edit: 1 day 3 hours ago by Lyr!C. Reason: [SOLVED]
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Lyr!C
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5 days 38 minutes ago #18977
by Lyr!C
Hello,
I've removed the image, as there was an issue with its upload, and Kunena (visible only in edit mode, so not visible in public post). But i was able to view it.
Is your Joomla version 5.4.1 or 5.4.2 ?
Best regards,
Cyril
Latest version : iCagenda 4.0.2
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!
Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on
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mattl59
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1 day 8 hours ago #18980
by mattl59
Joomla version is 5.4.2.
But it shouldn't matter, since I've meanwhile figured out the issue: It has not been caused by iCagenda, but just became obvious by it.
In fact our upgrade Joomla 4 to 5 had for some reason changed the Email settings of our server environment. Was no more SMTP and Ports were wrong.
Once corrected in the Joomla backend (System -> configuration -> server tab), the confirmation emails again go out as intended.
Thx and rgds, Matthias
The following user(s) said Thank You: Lyr!C
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1 day 3 hours ago #18982
by Lyr!C
Hello,
So, good to know!
I asked about Joomla version due to a bug that was introduced in version 5.4.2 and 6.0.2, that may affect email sending:
manual.joomla.org/migrations/53-54/known-issues/5.4.2/
This Joomla issue will be fixed in upcoming version 5.4.3 and 6.0.3 (currently available in RC1 version for test before release).
Best regards,
Cyril
Latest version : iCagenda 4.0.2
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!
Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on
JED (Joomla Extensions Directory)
.
Please Log in or Create an account to join the conversation.
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iCagenda
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iCagenda - English
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[SOLVED] Timeout when submitting registration with confirmation Emails enabled
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