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[SOLVED] Timeout when submitting registration with confirmation Emails enabled

  • mattl59
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5 giorni 9 Ore fa - 1 Giorno 1 Ora fa #18974 da mattl59
Testing iCagenda 4.02 (free version) on top of Joomla 5.4.1. and PHP 8.4.17.
The environment which has been upgraded from Jooml 4 works fine as long as I keep confirmation Emails to both, Admin and registering user, switched OFF.
As soon as I enable one of these mail functions in the backend the registration process gets stuck after submission and  ends with this frontend message:
EDIT: image was not properly uploaded, so not visible to public, only moderator

The long cryptic identifier in the last line differs during my tests.
However, a correct booking entry is created and after some delay the (customized) confirmation Email is sent to the registrant, not to the admin though.
On Joomla 4 emails worked fine. The Joomla 5 Logs do not show entries that may help.

Has anyone hints how to further track / fix this issue? 
 
Ultima Modifica 1 Giorno 1 Ora fa da Lyr!C. Motivo: [SOLVED]

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  • Lyr!C
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4 giorni 22 Ore fa #18977 da Lyr!C
Hello,

I've removed the image, as there was an issue with its upload, and Kunena (visible only in edit mode, so not visible in public post). But i was able to view it.

Is your Joomla version 5.4.1 or 5.4.2 ?

Best regards,
Cyril

Latest version : iCagenda 4.0.2
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

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  • mattl59
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1 Giorno 6 Ore fa #18980 da mattl59
Joomla version is  5.4.2. 
But it shouldn't matter, since I've meanwhile figured out the issue: It has not been caused by iCagenda, but just became obvious by it.
In fact our upgrade Joomla 4 to 5 had for some reason changed the Email settings of our server environment. Was no more SMTP and Ports were wrong.
Once corrected in the Joomla backend (System -> configuration -> server tab),  the confirmation emails again go out as intended.

Thx and rgds, Matthias
Ringraziano per il messaggio: Lyr!C

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1 Giorno 1 Ora fa #18982 da Lyr!C
Hello,

So, good to know!

I asked about Joomla version due to a bug that was introduced in version 5.4.2 and 6.0.2, that may affect email sending: manual.joomla.org/migrations/53-54/known-issues/5.4.2/

This Joomla issue will be fixed in upcoming version 5.4.3 and 6.0.3 (currently available in RC1 version for test before release).

Best regards,
Cyril

Latest version : iCagenda 4.0.2
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

File allegato:

Si prega Accedi o Crea un account a partecipare alla conversazione.

Moderatori: Lyr!C
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