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[Joomla 3.5.1 bug: SOLVED until Joomla 3.5.2] No registration email notification was sent!

  • cstefane
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il y a 8 ans 9 mois - il y a 8 ans 9 mois #12188 par cstefane
Hello.

Version:
joomla 3.5.1
iCagenda: 3.5.16
php 5.5.30
Mysql 5.5.48
OS Linux s

Can somebody help me?
The email registration notification seems not working correctly. No email was sent after event registration.
In iCagenda options everything is enabled in "Enable registrations" tab (I choose "Personalized email list" with 2 different mails).
All events use Global Settings for registratons.

I also have tested the mass mail and the test mail in Global Configuration and it works correctly, both with PHP Mail, Sendmail and SMTP setting.
tks
regards
Dernière édition: il y a 8 ans 9 mois par Lyr!C.

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  • Lyr!C
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il y a 8 ans 9 mois #12191 par Lyr!C
Réponse de Lyr!C sur le sujet No registration email notification was sent!
Hello,

Do you have an online link, and is it possible to test myslef to register ?

Note: do you have checked your spam box ?

Best Regards,
Cyril

Latest version : iCagenda 3.9.8
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il y a 8 ans 9 mois #12193 par selkie44
Réponse de selkie44 sur le sujet No registration email notification was sent!
Cyril, it seems i have the same problem since the last joomla update 3.5.1. I found the info on this site www.lesarbresdesign.info/support-informa...-3-5-1-email-problem. I'm not using the extensions mentioned in this article neither virtuemart. I bypassed this problem by putting the old version (3.5.0) of the mail.php library in libraries/joomla/mail. This is not a recommanded solution but it works until a patch (if I'm not mistaken) is made.

Regards,
Seb - the french one ;-)

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  • Lyr!C
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il y a 8 ans 9 mois #12199 par Lyr!C
Réponse de Lyr!C sur le sujet No registration email notification was sent!

selkie44 écrit: Cyril, it seems i have the same problem since the last joomla update 3.5.1. I found the info on this site www.lesarbresdesign.info/support-informa...-3-5-1-email-problem. I'm not using the extensions mentioned in this article neither virtuemart. I bypassed this problem by putting the old version (3.5.0) of the mail.php library in libraries/joomla/mail. This is not a recommanded solution but it works until a patch (if I'm not mistaken) is made.

Regards,
Seb - the french one ;-)


Yes, for many extensions, the issue is with addReplyTo mail option, due to the change in Joomla 3.5.1 not accepting the old way (which was working on Joomla 2.5 and all Joomla 3 versions before 3.5.0 included).

For iCagenda, the issue is not exactly the same, as nowhere i use addReplyTo.
And only a few users have issue with iCagenda and emails on Joomla 3.5.1 (me and other users have no problem in email sending).

But what i think is that, depending of the PHP mailer installed on your server, the addReplyTo is needed even if it's supposed to be optionnal... (or i thought it was).

@selkie44 as it's an issue i can't repoduce, i need an access to a website online with this problem to be able to create a patch (as soon as i will know exactly where is the issue for some servers...). I contact you by email to know if possible an admin access to your website ?

Latest version : iCagenda 3.9.8
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

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  • Lyr!C
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il y a 8 ans 9 mois #12203 par Lyr!C
Réponse de Lyr!C sur le sujet No registration email notification was sent!
So, the issue seems the "optionnal" addReplyTo option of PHP mailer to be required on some server! (so depending of the way it is set by your hosting company, or a difference between some PHP versions... i don't have yet the good answer... only one from PHP official documentation, where addReplyTo seems to be optionnal...

@cstefane, attached a version with the patch for registration form (already tested by @selkie44 with success).
Could you install it and confirm that registration email notifications work both for admin and user ?

In the same time, could you test "submit an event" form (not patched in version attached) and the Newsletter too ?

Thank you!

Best Regards,
Cyril

Latest version : iCagenda 3.9.8
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

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il y a 8 ans 9 mois #12204 par Lyr!C
Réponse de Lyr!C sur le sujet No registration email notification was sent!
Additional information here: www.akeebabackup.com/home/news/1664-majo...garding-e-mails.html

Its a Backward issue in Joomla 3.5.1
But i'm working on a 3.5.17 version of iCagenda to prevent some issue for users afected by this bug.
Fortunately, only a small part of the users are affected, due to the way php mail script errors are handle on their server (and it's a server issue then).

The reason is i didn't set addReplyTo in mail header, as this is an optional setting, not needed by php mail script, as this one uses the "From" mail and name when addReplyTo is not set. (this is the default and supposed behavior of php mail, and a logical one!).

So, a iCagenda 3.5.17 to come very soon, and not force user to wait a 3.5.2 version of Joomla with a fix for all issues related to Joomla mailer. (other extensions have much more trouble than iCagenda!)

In case you have this issue with other extensions, you can too transfert the Joomla 3.5.0 librariries/joomla/mail/mail.php file to replace the 3.5.1 one, and then wait to Joomla 3.5.2
If the only extension sending email from your site is iCagenda, so iCagenda 3.5.17 should solve the issue before the 3.5.2 release of Joomla.

Cyril

Latest version : iCagenda 3.9.8
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

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  • cstefane
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il y a 8 ans 9 mois #12205 par cstefane
Réponse de cstefane sur le sujet No registration email notification was sent!
Hello, everybody.
Thank you all for your quick responses, suggestions and solutions proposed.

Unfortunately the applied patch does not seem to resolve the issue.
How can I help you to help me? ;-)

regards
cstefane

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  • Lyr!C
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il y a 8 ans 9 mois #12207 par Lyr!C
Réponse de Lyr!C sur le sujet No registration email notification was sent!
Unfortunately, the 3.5.1 is breaking many mail sending, due to no data controls...
And not sure 3.5.2 will fix all that...

In your case, maybe the custom list of emails is not well set (comma only between emails) or one of the email is wrong...
Or, you have selected "creator's email" and/or "author email" and one is wrong.

So, attached a version with additional controls (which are not supposed to be needed, but as Joomla now fails to control, data, and stop all email sending process even for a minor error, this is the only way to get ride of this...)

Thanks for feedback on the attached version ;-)

Cyril

Latest version : iCagenda 3.9.8
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

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il y a 8 ans 9 mois #12209 par cstefane
Réponse de cstefane sur le sujet No registration email notification was sent!
Hi Cyril.
I really appreciate your support but unfortunately seems not work.
I tried every possible setting: personalized email list, creator's email, site email, contact email.
No one works.

Maybe there's something not correctly set in site global configuration.
Do you want an admin access to my website?

tks
regards
cstefane

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  • Lyr!C
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il y a 8 ans 9 mois #12210 par Lyr!C
Réponse de Lyr!C sur le sujet No registration email notification was sent!
@cstefane you can send an access at info(at)joomlic.com with "Forum request #2809" as subject, and i will have a look, but not sure to know what is giving you trouble, but as there are many possible issues with Joomla 3.5.1... :-|

Cyril

Latest version : iCagenda 3.9.8
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

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