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[SOLVED] custom reply emails for registration

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dios
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il y a 7 ans 1 mois - il y a 6 ans 11 mois #14181 par dios

[SOLVED] custom reply emails for registration a été créé par dios

I would like to submit custom reply emails for event registrations using "from ... to ..." and another custom email for a single event. I have found out that I can set up answer emails in the options.
My problem is: The first email for periods is always used. The second email for single dates is never used.(bug?)

However, I need two different response emails for the two different event types.

Dernière édition: il y a 6 ans 11 mois par Lyr!C. Raison: [SOLVED]

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Lyr!C
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il y a 7 ans 1 mois - il y a 7 ans 1 mois #14200 par Lyr!C

Réponse de Lyr!C sur le sujet custom reply emails for registration

Hello,

Do you have an online link to one event with this issue ?
(so that i could see dates settings)

However, I need two different response emails for the two different event types.

What do you mean by "event types" ?

Best regards,
Cyril

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Dernière édition: il y a 7 ans 1 mois par Lyr!C.

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dios
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il y a 7 ans 3 semaines #14293 par dios

Réponse de dios sur le sujet custom reply emails for registration

To be more precise:

"event type" has been switched to "Single Date" (s. attached screenshot)
the bug is: "custom email if registered to event over a period (from...to..)" is used
correct email should be: "custom email if registered to a single date"

I don´t know if it does matters: We are using the german language setting.

(by the way: last update 3.6.6 has been installed)

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Lyr!C
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il y a 7 ans 2 semaines #14314 par Lyr!C

Réponse de Lyr!C sur le sujet custom reply emails for registration

Hi,

If you use custom emails, so no reason for an issue in German pack (there were in the past errors in German translations for core emails)

Just a question: do you set the Registration Mode option (in event, registration tab) to "select list of dates" or "for all dates" ?

If you want to use single date email, the registration mode should be "select list of dates" to register to one date (selected if multiple, auto selected if only one).

Hope this helps ?

Best regards,
Cyril