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[SOLVED] Custom fields of event form in admin regsitration confirmation email with wrong data

MrBG
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9 Anni 5 Mesi fa - 9 Anni 4 Mesi fa #10767 da MrBG

[SOLVED] Custom fields of event form in admin regsitration confirmation email with wrong data è stato creato da MrBG

Hi there,

the email the admin receives in case of a successfull booking is not correct:
The custom fields of the event form get mixed up, they're showing information of other courses, not of the one booked.
The custom fields of the registration form seem to be all right.
All other fields of the email are correct, too, so it looks to me like a minor bug.
The email to the user is correct, too.
Maybe this is a counter +-1 issue...
Greetings

Frank

Ultima Modifica 9 Anni 4 Mesi fa da Lyr!C. Motivo: [SOLVED]

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MrBG
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9 Anni 5 Mesi fa - 9 Anni 5 Mesi fa #10768 da MrBG

Risposta da MrBG al topic [minor BUG] Custom fields of event form with wrong data (in admin-mail and under "Registrations"

Strange. Last test-registration went fine.
Information under "Registrations" are not correct, too. See attachment.

Ultima Modifica 9 Anni 5 Mesi fa da MrBG.

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Lyr!C
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9 Anni 4 Mesi fa #10775 da Lyr!C

Risposta da Lyr!C al topic [minor BUG] Custom fields of event form with wrong data (in admin-mail and under "Registrations"

Hello,

This is due to an old bug in older version of iCagenda.
The issue was when deleting a user registration, the custom fields were not deleted.
To fix it today, you have to selected trashed custom fields and empty trash.
If you don't have custom fields in trash box, just create a new custom field, then add it to trash. Select it, and empty trash.

This process will check the database, and will clean your custom fields data ;-)

If you have already empty custom fields trash between your first post, and last message, that means you have already fix the bug ;-)

Best Regards,
Cyril

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MrBG
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9 Anni 4 Mesi fa #10812 da MrBG

Risposta da MrBG al topic [minor BUG] Custom fields of event form with wrong data (in admin-mail and under "Registrations"

I'm sorry but this bug persists.
When was it fixed? I'm on 3.5.8
Frank

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Lyr!C
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9 Anni 4 Mesi fa #10813 da Lyr!C

Risposta da Lyr!C al topic [minor BUG] Custom fields of event form with wrong data (in admin-mail and under "Registrations"

Hello,

Do you have followed my instructions above in my previous message ?

Cyril

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MrBG
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9 Anni 4 Mesi fa - 9 Anni 4 Mesi fa #10814 da MrBG

Risposta da MrBG al topic [minor BUG] Custom fields of event form with wrong data (in admin-mail and under "Registrations"

I created a custom form and registration field, deleted both and emptied the fields-trash.
Should I have emptied the registrations - cache?

Ultima Modifica 9 Anni 4 Mesi fa da MrBG.

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Lyr!C
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9 Anni 4 Mesi fa #10815 da Lyr!C

Risposta da Lyr!C al topic [minor BUG] Custom fields of event form with wrong data (in admin-mail and under "Registrations"

Is it possible to send me a super user access at this email info(at)joomlic.com ?

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MrBG
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9 Anni 4 Mesi fa #10817 da MrBG

Risposta da MrBG al topic [minor BUG] Custom fields of event form with wrong data (in admin-mail and under "Registrations"

Sry, that's not possible.

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Lyr!C
Administrator
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9 Anni 4 Mesi fa - 9 Anni 4 Mesi fa #10818 da Lyr!C

Risposta da Lyr!C al topic [minor BUG] Custom fields of event form with wrong data (in admin-mail and under "Registrations"

MrBG ha scritto: Sry, that's not possible.

Ok.... it will be difficult...

The issue is only with custom fields.
That means some custom fields data exist in the database table (#__icagenda_customfields_data) for a registration that doesn't exist anymore or to an event which doesn't exist anymore.

But, could you give me more info about the custom fields that should not appear ?
Does those custom fields exist today ?
Are they custom fields for event or registration ?

BUT.. the issue was fixed in 3.5.6, unfortunately, i realize you are on 3.5.8 ?
Could you upgrade to latest version 3.5.9, due to a bug in trashing for registrations in 3.5.7 and 3.5.8.
And then, try again to create a custom field for registration. and then trash it and go to trash to select it, and click on empty trash.

...

Difficult to help more...
But first, it's better to update to be sure you have the latest version ;-)

Regards,
Cyril

Ultima Modifica 9 Anni 4 Mesi fa da Lyr!C.

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MrBG
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9 Anni 4 Mesi fa #10819 da MrBG

Risposta da MrBG al topic [minor BUG] Custom fields of event form with wrong data (in admin-mail and under "Registrations"

1. Upgraded to 3.5.9
2. No Items in Trash for Registrations and Custom fields
3. Created a custum field for event form and registration form
4. Deleted them
5. Emptied the trash

-> Attached image shows custom fields

Note: Latest Registration ID is now 29 (with wrong fields). Missing: ID 20 and 1-10