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[SOLVED] Support needed: Inability to navigate between months on calendar view

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kmozzler
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4 Anni 6 Mesi fa - 4 Anni 5 Mesi fa #17009 da kmozzler

[SOLVED] Support needed: Inability to navigate between months on calendar view è stato creato da kmozzler

I only recently noticed that I have lost the ability to navigate between months on my calendar view.
When I click on the button to move to the next month, nothing happens.

When I pull up my browser inspector and try navigating to June 2020, I see that it's trying to hit /schedule-a-visit?iccaldate=2020-6-1

I can't recall, but I believe that I updated iCalenda some-what recently.

Any help with figuring out what is going on here would be GREATLY appreciated.

I would be happy to supply the URL to site if need-be, but would prefer to not post it to the public forum.

Thanks!

Ultima Modifica 4 Anni 5 Mesi fa da Lyr!C. Motivo: [SOLVED]

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Lyr!C
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4 Anni 6 Mesi fa #17010 da Lyr!C

Risposta da Lyr!C al topic Support needed: Inability to navigate between months on calendar view

Hello,

I would need an online link to the page, as maybe a script error on this page, breaking all other scripts. (navigation included).

Best regards,
Cyril

Latest version : iCagenda 3.9.7
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kmozzler
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4 Anni 6 Mesi fa #17054 da kmozzler

Risposta da kmozzler al topic Support needed: Inability to navigate between months on calendar view

Hello!

I apologize for not circling back on this earlier! I would love to share more information about my site and give you links and potentially even admin access to the Joomla back-end. Is there is a way I can enter into a more private communication so that my site's information isn't published on this public forum?

Thank you!

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Lyr!C
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4 Anni 5 Mesi fa #17059 da Lyr!C

Risposta da Lyr!C al topic Support needed: Inability to navigate between months on calendar view

Hello,

Don't put admin access here, as i don't give such advanced support for free version.

But for site url, you can use the "Lock" icon in editor toolbar to set the url as confidential (only me will see it).

Best regards,
Cyril

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kmozzler
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4 Anni 5 Mesi fa #17063 da kmozzler

Risposta da kmozzler al topic Support needed: Inability to navigate between months on calendar view

The URL with the calendar is here:

Questo messaggio contiene informazioni riservate

When trying to navigate between months, nothing happens.

Thanks again for you help!

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Lyr!C
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4 Anni 5 Mesi fa #17068 da Lyr!C

Risposta da Lyr!C al topic Support needed: Inability to navigate between months on calendar view

Hello,

Difficult to know why...

Could you try to disable Quix ?

Another user has same issue, and using Quix too (so maybe the reason... a script conflict).

Best regards,
Cyril

Ringraziano per il messaggio: kmozzler

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kmozzler
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4 Anni 5 Mesi fa #17073 da kmozzler

Risposta da kmozzler al topic Support needed: Inability to navigate between months on calendar view

Thank you. I really don't love that I can't use Quix, but, when I removed Quix from the page, everything works great.

I would encourage your team to consider Quix conflicts in the future or perhaps reaching out to the Quix team to ensure everything is working between your tools.

Thanks again! Really love icagenda!

~Karl

(Issue resolved)

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Lyr!C
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4 Anni 5 Mesi fa - 4 Anni 5 Mesi fa #17074 da Lyr!C

Risposta da Lyr!C al topic Support needed: Inability to navigate between months on calendar view

kmozzler ha scritto: Thank you. I really don't love that I can't use Quix, but, when I removed Quix from the page, everything works great.

I would encourage your team to consider Quix conflicts in the future or perhaps reaching out to the Quix team to ensure everything is working between your tools.

Hello,

Did you contact them?

I think it's better to contact Quix so that they help to fix the issue, as it's not an iCagenda issue there ;-)

And maybe there's an option in Quix to prevent this?
As i don't use it, i don't know its workflow and settings, so they are in best position than me to solve this for you.

Best regards,
Cyril