× Help Forum English

Pre purchase question

Début
Précédent
1
Suivant
Fin

rotor
Auteur du sujet
Membre junior

Plus d'informations

il y a 11 ans 9 mois - il y a 11 ans 9 mois #8937 par rotor

Pre purchase question a été créé par rotor

I went through the purchase process but found that the prices are dearer on every purchase compared to todays up to date exchange rate. Both versions cost around 10% more than the exchange rate - I am not in a EU VAT country - do you collect Australian GST as well?

Dernière édition: il y a 11 ans 9 mois par rotor.

Connexion ou Créer un compte pour participer à la conversation.

Lyr!C
Administrateur
Lead Developer

Plus d'informations

il y a 11 ans 9 mois #8953 par Lyr!C

Réponse de Lyr!C sur le sujet Pre purchase question

Hello,

About Australia, i don't know. I have already some user purchasing from Australia without tax added.
I don't manage the transaction, Share-it does it for me (and it's more time for me to work on development, and not in administrative tasks! ;-)

)

I could recommend you to contact directly the Share-it Customer service, as i don't know if there's a special reason regarding to exchange rates...
Or maybe this is explained somewhere on the Terms and Conditions ?

Don't hesitate to send me an email to keep me informed of the reason ;-)

Best Regards,
Cyril

Latest version : iCagenda 4.0.17 Joomla! 4 > Joomla! 6
We recommend every user to keep iCagenda updated.
Support for iCagenda version 3.9 (the final version compatible with Joomla 3) ended on October 13, 2026
Extended security support for the iCagenda PRO 3.9 version until October 13, 2027 (to benefit from this extended support, you must have a Pro subscription: www.joomlic.com/extensions/icagenda)
Don't forget to have your Joomla!® up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .