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Pre purchase question

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rotor
Autore della discussione
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9 Anni 11 Mesi fa - 9 Anni 11 Mesi fa #8937 da rotor

Pre purchase question è stato creato da rotor

I went through the purchase process but found that the prices are dearer on every purchase compared to todays up to date exchange rate. Both versions cost around 10% more than the exchange rate - I am not in a EU VAT country - do you collect Australian GST as well?

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Lyr!C
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9 Anni 11 Mesi fa #8953 da Lyr!C

Risposta da Lyr!C al topic Pre purchase question

Hello,

About Australia, i don't know. I have already some user purchasing from Australia without tax added.
I don't manage the transaction, Share-it does it for me (and it's more time for me to work on development, and not in administrative tasks! ;-)

)

I could recommend you to contact directly the Share-it Customer service, as i don't know if there's a special reason regarding to exchange rates...
Or maybe this is explained somewhere on the Terms and Conditions ?

Don't hesitate to send me an email to keep me informed of the reason ;-)

Best Regards,
Cyril

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