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[SOLVED] Custom fields of event form in admin regsitration confirmation email with wrong data

  • MrBG
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il y a 9 ans 5 mois - il y a 9 ans 4 mois #10767 par MrBG
Hi there,

the email the admin receives in case of a successfull booking is not correct:
The custom fields of the event form get mixed up, they're showing information of other courses, not of the one booked.
The custom fields of the registration form seem to be all right.
All other fields of the email are correct, too, so it looks to me like a minor bug.
The email to the user is correct, too.
Maybe this is a counter +-1 issue...
Greetings

Frank
Dernière édition: il y a 9 ans 4 mois par Lyr!C. Raison: [SOLVED]

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  • MrBG
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il y a 9 ans 5 mois - il y a 9 ans 5 mois #10768 par MrBG
Strange. Last test-registration went fine.
Information under "Registrations" are not correct, too. See attachment.
Pièces jointes :
Dernière édition: il y a 9 ans 5 mois par MrBG.

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  • Lyr!C
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il y a 9 ans 4 mois #10775 par Lyr!C
Hello,

This is due to an old bug in older version of iCagenda.
The issue was when deleting a user registration, the custom fields were not deleted.
To fix it today, you have to selected trashed custom fields and empty trash.
If you don't have custom fields in trash box, just create a new custom field, then add it to trash. Select it, and empty trash.

This process will check the database, and will clean your custom fields data ;-)

If you have already empty custom fields trash between your first post, and last message, that means you have already fix the bug ;-)

Best Regards,
Cyril

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  • MrBG
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il y a 9 ans 4 mois #10812 par MrBG
I'm sorry but this bug persists.
When was it fixed? I'm on 3.5.8
Frank

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  • Lyr!C
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il y a 9 ans 4 mois #10813 par Lyr!C
Hello,

Do you have followed my instructions above in my previous message ?

Cyril

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  • MrBG
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il y a 9 ans 4 mois - il y a 9 ans 4 mois #10814 par MrBG
I created a custom form and registration field, deleted both and emptied the fields-trash.
Should I have emptied the registrations - cache?
Dernière édition: il y a 9 ans 4 mois par MrBG.

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  • Lyr!C
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il y a 9 ans 4 mois #10815 par Lyr!C
Is it possible to send me a super user access at this email info(at)joomlic.com ?

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il y a 9 ans 4 mois #10817 par MrBG

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il y a 9 ans 4 mois - il y a 9 ans 4 mois #10818 par Lyr!C

MrBG écrit: Sry, that's not possible.

Ok.... it will be difficult...

The issue is only with custom fields.
That means some custom fields data exist in the database table (#__icagenda_customfields_data) for a registration that doesn't exist anymore or to an event which doesn't exist anymore.

But, could you give me more info about the custom fields that should not appear ?
Does those custom fields exist today ?
Are they custom fields for event or registration ?

BUT.. the issue was fixed in 3.5.6, unfortunately, i realize you are on 3.5.8 ?
Could you upgrade to latest version 3.5.9, due to a bug in trashing for registrations in 3.5.7 and 3.5.8.
And then, try again to create a custom field for registration. and then trash it and go to trash to select it, and click on empty trash.

...

Difficult to help more...
But first, it's better to update to be sure you have the latest version ;-)

Regards,
Cyril

Latest version : iCagenda 3.9.8
We recommend every user to keep iCagenda updated.
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Dernière édition: il y a 9 ans 4 mois par Lyr!C.

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  • MrBG
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il y a 9 ans 4 mois #10819 par MrBG
1. Upgraded to 3.5.9
2. No Items in Trash for Registrations and Custom fields
3. Created a custum field for event form and registration form
4. Deleted them
5. Emptied the trash

-> Attached image shows custom fields

Note: Latest Registration ID is now 29 (with wrong fields). Missing: ID 20 and 1-10
Pièces jointes :

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