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Change picture of existing event

  • Memory
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il y a 3 semaines 13 heures #18753 par Memory
Change picture of existing event a été créé par Memory
Hello,

For a few days now I have had the problem that I can no longer change the picture of an existing event. If I also click on the "Select" button to choose a different picture, the start page of the website is displayed and not the media library. Can you please help me here?

Thanks for your support.

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  • Lyr!C
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il y a 3 semaines 11 heures #18754 par Lyr!C
Réponse de Lyr!C sur le sujet Change picture of existing event
Hello,

That's a strange issue.

Do you use a third-party editor (for example JCE) and are all your extensions up-to-date?

What is your Joomla and iCagenda versions?

Best regards,
Cyril

Latest version : iCagenda 3.9.11
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

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il y a 2 semaines 1 jour #18756 par Memory
Réponse de Memory sur le sujet Change picture of existing event
Hi Cyril,

yes we use JCE and all extensions are up to date.
Joomla version is 5.3.0 an i Cagenda is 3.9.11

The problem exists only if we want to change a picture. While creating a new event, there is no problem selecting a picture.

Thanks for your support.

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  • Lyr!C
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il y a 2 semaines 1 jour #18758 par Lyr!C
Réponse de Lyr!C sur le sujet Change picture of existing event
Hi!

Do you know if the media form field is using JCE Media or Joomla core media form field?

If you don't know, attach a screenshot of this form field for event image.

Regards,
Cyril

Latest version : iCagenda 3.9.11
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

Fichier attaché :

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  • Memory
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il y a 2 semaines 14 heures #18759 par Memory
Réponse de Memory sur le sujet Change picture of existing event
Hi,
please find here a below a screenshot of this form field for event image.
Thanks for your support.
Pièces jointes :

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  • Lyr!C
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il y a 2 semaines 11 heures #18760 par Lyr!C
Réponse de Lyr!C sur le sujet Change picture of existing event
Hi,

Well, it seems to be Joomla core media field. Strange behavior, i'm not able to reproduce it on my J5.3 test site.

Did you test it after having enable debug mode and error reporting on maximum to see if any useful message displayed?
If no, could you do this, and attach screenshots with the error messages and debug panel?

Just a question: do you use the free version? (when a user has a pro subscription, i can give advanced support to fix an issue)

Best regards,
Cyril

Latest version : iCagenda 3.9.11
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

Fichier attaché :

Connexion ou Créer un compte pour participer à la conversation.

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