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Change picture of existing event

  • Memory
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3 Settimane 1 Giorno fa #18753 da Memory
Change picture of existing event è stato creato da Memory
Hello,

For a few days now I have had the problem that I can no longer change the picture of an existing event. If I also click on the "Select" button to choose a different picture, the start page of the website is displayed and not the media library. Can you please help me here?

Thanks for your support.

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  • Lyr!C
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3 Settimane 1 Giorno fa #18754 da Lyr!C
Risposta da Lyr!C al topic Change picture of existing event
Hello,

That's a strange issue.

Do you use a third-party editor (for example JCE) and are all your extensions up-to-date?

What is your Joomla and iCagenda versions?

Best regards,
Cyril

Latest version : iCagenda 3.9.11
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

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I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

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  • Memory
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2 Settimane 2 giorni fa #18756 da Memory
Risposta da Memory al topic Change picture of existing event
Hi Cyril,

yes we use JCE and all extensions are up to date.
Joomla version is 5.3.0 an i Cagenda is 3.9.11

The problem exists only if we want to change a picture. While creating a new event, there is no problem selecting a picture.

Thanks for your support.

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  • Lyr!C
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2 Settimane 2 giorni fa #18758 da Lyr!C
Risposta da Lyr!C al topic Change picture of existing event
Hi!

Do you know if the media form field is using JCE Media or Joomla core media form field?

If you don't know, attach a screenshot of this form field for event image.

Regards,
Cyril

Latest version : iCagenda 3.9.11
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

File allegato:

Si prega Accedi o Crea un account a partecipare alla conversazione.

  • Memory
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2 Settimane 1 Giorno fa #18759 da Memory
Risposta da Memory al topic Change picture of existing event
Hi,
please find here a below a screenshot of this form field for event image.
Thanks for your support.
Allegati:

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  • Lyr!C
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2 Settimane 1 Giorno fa #18760 da Lyr!C
Risposta da Lyr!C al topic Change picture of existing event
Hi,

Well, it seems to be Joomla core media field. Strange behavior, i'm not able to reproduce it on my J5.3 test site.

Did you test it after having enable debug mode and error reporting on maximum to see if any useful message displayed?
If no, could you do this, and attach screenshots with the error messages and debug panel?

Just a question: do you use the free version? (when a user has a pro subscription, i can give advanced support to fix an issue)

Best regards,
Cyril

Latest version : iCagenda 3.9.11
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

File allegato:

Si prega Accedi o Crea un account a partecipare alla conversazione.

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