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[SOLVED] Counter not working

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10 years 2 weeks ago - 10 years 6 days ago #11004 by torbenspetersen
[SOLVED] Counter not working was created by torbenspetersen
I am running Joomla version 3.4.4 and ICagenda version 3.5.11, the problem is that the counter is not updating but register is working. see attached!

Best regards
Torben Petersen
Last edit: 10 years 6 days ago by Lyr!C. Reason: [SOLVED]

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10 years 2 weeks ago - 10 years 2 weeks ago #11010 by torbenspetersen
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Here is the picture.

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Last edit: 10 years 2 weeks ago by torbenspetersen. Reason: Having a better picture.

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10 years 1 week ago #11018 by Lyr!C
Replied by Lyr!C on topic Counter not working
Hello,

It seems that you have changed the settings of the registration type after the first 3 registrations.

Maybe the first 3 registrations were processed with registration type option (event > registration tab) set to "for all dates of the event" so no date saved.
And maybe this option is now set to "Select list of dates" ?

I am right ?
Could you attached admin settings screen shot for registration, and dates (and if possible, a link to the website online) ?

Thank you,
Cyril

Latest version : iCagenda 3.9.13
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10 years 1 week ago #11032 by torbenspetersen
Replied by torbenspetersen on topic Counter not working
Hello
Yes i think that you are right, the one i gave access to make events could have changes those settings.
Here is the link to the website: www.fruerstuen-a.dk
I have attached two pictures.
Thanks in advance!!


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10 years 1 week ago - 10 years 1 week ago #11041 by Lyr!C
Replied by Lyr!C on topic Counter not working
Hello,

Sorry for slow response...

So, you can let the setting as it is (it's good!).

Then, go in admin to the registrations list.
Filter to the event with issue (you will see the 3 registrations, where date will be something like "for all dates of the event").
Just edit each one (you may see then, for each one, an alert message next to the date field ;-) )
Select the date for registration (you have just one date, so it's easy :) )
And save.
Do this save for each one of the 3 registrations.
Then, it should be ok again in the frontend !

NOTE: in the future, i will see (when working on this part of the code) to add a function to detect when this option is change, and to send an alert if registrations were already processed, and that changing this option could break the already registrations processed.

Best Regards,
Cyril

Latest version : iCagenda 3.9.13
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

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Last edit: 10 years 1 week ago by Lyr!C.

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10 years 1 week ago #11046 by torbenspetersen
Replied by torbenspetersen on topic Counter not working
Dear Cyril
Thanks for excellent support, now it works again.
Best regards
The following user(s) said Thank You: Lyr!C

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10 years 6 days ago #11051 by Lyr!C
Replied by Lyr!C on topic Counter not working
You're welcome! ;-)

Best Regards,
Cyril

Latest version : iCagenda 3.9.13
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

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