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[SOLVED] Counter not working

  • torbenspetersen
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8 Anni 7 Mesi fa - 8 Anni 6 Mesi fa #11004 da torbenspetersen
[SOLVED] Counter not working è stato creato da torbenspetersen
I am running Joomla version 3.4.4 and ICagenda version 3.5.11, the problem is that the counter is not updating but register is working. see attached!

Best regards
Torben Petersen
Ultima Modifica 8 Anni 6 Mesi fa da Lyr!C. Motivo: [SOLVED]

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  • torbenspetersen
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8 Anni 7 Mesi fa - 8 Anni 7 Mesi fa #11010 da torbenspetersen
Risposta da torbenspetersen al topic Counter not working
Here is the picture.

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Ultima Modifica 8 Anni 7 Mesi fa da torbenspetersen. Motivo: Having a better picture.

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8 Anni 7 Mesi fa #11018 da Lyr!C
Risposta da Lyr!C al topic Counter not working
Hello,

It seems that you have changed the settings of the registration type after the first 3 registrations.

Maybe the first 3 registrations were processed with registration type option (event > registration tab) set to "for all dates of the event" so no date saved.
And maybe this option is now set to "Select list of dates" ?

I am right ?
Could you attached admin settings screen shot for registration, and dates (and if possible, a link to the website online) ?

Thank you,
Cyril

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  • torbenspetersen
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8 Anni 7 Mesi fa #11032 da torbenspetersen
Risposta da torbenspetersen al topic Counter not working
Hello
Yes i think that you are right, the one i gave access to make events could have changes those settings.
Here is the link to the website: www.fruerstuen-a.dk
I have attached two pictures.
Thanks in advance!!


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8 Anni 6 Mesi fa - 8 Anni 6 Mesi fa #11041 da Lyr!C
Risposta da Lyr!C al topic Counter not working
Hello,

Sorry for slow response...

So, you can let the setting as it is (it's good!).

Then, go in admin to the registrations list.
Filter to the event with issue (you will see the 3 registrations, where date will be something like "for all dates of the event").
Just edit each one (you may see then, for each one, an alert message next to the date field ;-) )
Select the date for registration (you have just one date, so it's easy :) )
And save.
Do this save for each one of the 3 registrations.
Then, it should be ok again in the frontend !

NOTE: in the future, i will see (when working on this part of the code) to add a function to detect when this option is change, and to send an alert if registrations were already processed, and that changing this option could break the already registrations processed.

Best Regards,
Cyril

Latest version : iCagenda 3.9.3
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

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Ultima Modifica 8 Anni 6 Mesi fa da Lyr!C.

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8 Anni 6 Mesi fa #11046 da torbenspetersen
Risposta da torbenspetersen al topic Counter not working
Dear Cyril
Thanks for excellent support, now it works again.
Best regards
Ringraziano per il messaggio: Lyr!C

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8 Anni 6 Mesi fa #11051 da Lyr!C
Risposta da Lyr!C al topic Counter not working
You're welcome! ;-)

Best Regards,
Cyril

Latest version : iCagenda 3.9.3
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

File allegato:

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