Hello,

Did you test yourself to register as a visitor and to send a test newsletter for the event you have registered?

I've tested myself, and email works well for visitor emails.
So maybe another extension changing the Joomla email system (used by iCagenda to send newsletter, so using Joomla settings or third party extension settings if another one is overriding Joomla settings.)

Best regards,
Cyril

Rocco wrote: I don't have another extension on the website with e-mail system.
Yes I have tested, the e-mail is sended only on the admin of the website !
When a visitor registers for the outing, he receives the e-mail... but not the newletter when I send one

You have an option in the ICal to modify this ? Because I don't view option...

Hello

Sorry for slow response...

I'm sorry, but i'm not able to reproduce this issue... And no option for that, as all email addresses (member or not) should receive the email...
When you tested it by registering as a visitor, with a not member email, did you check your spam box too?

Best regards,
Cyril

Hello,

I'm sorry, i don't give admin help for free versions (not enough time...)

For now, i'm not able to reproduce the issue, so maybe missing one point.
But as this part of the code was not changed since 3/4 years, i wonder if the issue is not for another reason than iCagenda itself...

Check about mail provider for the user that don't get the email (could be a spam protection from mail hoster over your own spam box (so you don't get it).
But difficult to know, as i'm not myself able to reproduce the issue... Maybe someone else could confirm here it works or not for him?

Best regards,
Cyril

Hello,

Is the email address not sended the same as the admin email?

Best regards,
Cyril

Hello,

In the email received, the other recipients are not seen for privacy reason (and much more secured against spams!).

Could you attach screenshots of the registered user, the message after newsletter send, and the email header you received?

Best regards,
Cyril

Note: you have an icon button "Confidential" in the toolbar to set the images or text as private, so only visible by me if you prefer.