× Help Forum English

[SOLVED: check captcha settings] An error when attending an event

Inizio
Indietro
1
Avanti
Fine

Oleb
Autore della discussione
New Member

Di più

9 Anni 11 Mesi fa - 9 Anni 11 Mesi fa #9012 da Oleb

[SOLVED: check captcha settings] An error when attending an event è stato creato da Oleb

Hi,
After a newly update to 3.4.1, I experience an error "PLG_RECAPTCHA_ERROR_INCORRECT_CAPTCHA_SOL"

It occurs when when I try to attend to an event and even when I create a new event from frontend.

There is no errors when creating an event as administratror i the backend area.

Could you please look into this problem and tell me what I have to do to solve this problem.

Thanks in advance.

Ole Bro

Ultima Modifica 9 Anni 11 Mesi fa da Lyr!C.

Si prega Accedi o Crea un account a partecipare alla conversazione.

Lyr!C
Administrator
Lead Developer

Di più

9 Anni 11 Mesi fa - 9 Anni 11 Mesi fa #9023 da Lyr!C

Risposta da Lyr!C al topic An error when attending an event

Hello,

Yes, it's due to a wrong settings in recaptcha (could happen due to a bug fix with captcha plugin detection).

In 3.4.2 coming soon, a function will check if the settings is ok, so will prevent this issue.

Now, you can go in the Global Options.

If you want to use recaptcha, select the plugin in the "General settings" tab.
And select "show" in captcha option, on "submit an event" tab.
You may have to save again the menu item linked to the form.

There's some info about this possible issue in settings in the ChangeLog, which one is accessible in the control panel (or on liveupdate before each updates).

i had to change the place, and options for captcha, to fix an issue when a user wants to use another captcha plugin than the one included in Joomla core. (but unfortunately, i found no way of migrating the full old setting to the new good ones, to allow captcha to work better)

Hope this helps! ;-)

Cyril

Latest version : iCagenda 3.9.8
We recommend every user to keep iCagenda updated.
Don't forget to have your Joomla!™ up-to-date!

Do you like iCagenda?
I would appreciate if you could take 5 minutes to post a review on JED (Joomla Extensions Directory) .

Ultima Modifica 9 Anni 11 Mesi fa da Lyr!C.

Si prega Accedi o Crea un account a partecipare alla conversazione.

Oleb
Autore della discussione
New Member

Di più

9 Anni 11 Mesi fa #9049 da Oleb

Risposta da Oleb al topic An error when attending an event

Hi Cyril,
I have to return to you for further help. For a short while it worked, but then the error returned.
My users can't attend to an event because of this error.

Could you give me some more details so I can be able to fix the problem temporarely until you are ready with a permantly solution.

Thanks in advance.

Ole
A new Pro user