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[SOLVED] Newsletter not send e-mail to guest but registred to an event

Rocco
Autore della discussione
Junior Member

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3 Anni 8 Mesi fa #17145 da Rocco

Risposta da Rocco al topic [Problem] Newsletter not send e-mail to guest but registred to an event

I think I have founded the problem...

The version of PHP!

I have installed on the same host another website... he have the v7.3 of php on the new... and on my website I have the v7.4...

can you test with the v7.4 ???

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Rocco
Autore della discussione
Junior Member

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3 Anni 8 Mesi fa #17146 da Rocco

Risposta da Rocco al topic [Problem] Newsletter not send e-mail to guest but registred to an event

Hello,

The test on the "new website" isn't correct, sorry...
I have changed the version of PHP... It's better but not completly ok !

This is my test, I add the printscreen :

The picture "Visitor" it's a simple visitor not registred, he don't receive the e-mail, you can view the message, he don't send the e-mail !

The second with the registred user, receive the newsletter !

Your app don't send e-mail when the user isn't a register user on the website...

Have you the same problem with your test ?

thanks for your help

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Lyr!C
Administrator
Lead Developer

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3 Anni 7 Mesi fa #17157 da Lyr!C

Risposta da Lyr!C al topic [Problem] Newsletter not send e-mail to guest but registred to an event

Hello,

On my side, registered joomla user or visitor, the email is send...

Try to register on demo site, and see if you got email: demo.joomlic.com

Regards,
Cyril

Latest version : iCagenda 3.9.3
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Don't forget to have your Joomla!™ up-to-date!

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Rocco
Autore della discussione
Junior Member

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3 Anni 7 Mesi fa - 3 Anni 7 Mesi fa #17161 da Rocco

Risposta da Rocco al topic [Problem] Newsletter not send e-mail to guest but registred to an event

I register on the event of the 19 sept at 14.00 (2pm)

I have receive the confirmation...

Now can you try to use your Newletter option with this date to send more info...

I wait you newsletter...

Ultima Modifica 3 Anni 7 Mesi fa da Rocco.

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Lyr!C
Administrator
Lead Developer

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3 Anni 7 Mesi fa #17162 da Lyr!C

Risposta da Lyr!C al topic [Problem] Newsletter not send e-mail to guest but registred to an event

Newsletter send...

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Rocco
Autore della discussione
Junior Member

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3 Anni 7 Mesi fa #17163 da Rocco

Risposta da Rocco al topic [Problem] Newsletter not send e-mail to guest but registred to an event

receive...

I don’t understand...
what’s your version of php?
what’s your parameters of joomla? (fopen & other)

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Lyr!C
Administrator
Lead Developer

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3 Anni 7 Mesi fa #17167 da Lyr!C

Risposta da Lyr!C al topic [Problem] Newsletter not send e-mail to guest but registred to an event

Hello,

PHP may not be the reason...

About email sender service, which one you use? SMTP, phpmailer?

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Rocco
Autore della discussione
Junior Member

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3 Anni 7 Mesi fa #17198 da Rocco

Risposta da Rocco al topic [Resolved] Newsletter not send e-mail to guest but registred to an event

changed on php send email + good version of php

problem resolved!

thanks for your help!

Ringraziano per il messaggio: Lyr!C

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